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Security for Hospitality

MavCo Group  /  MavCo Security  /  Industries  /  Hospitality

Hospitality Security

Hotels, resorts, restaurants and event venues — a safe, welcoming environment for guests, staff and assets, without losing the standard of service your guests expect.

SIA Licensed Officers

Fully Trained Personnel

24/7 Cover Available

London & UK-wide

01 — Overview

Security for Hospitality

The hospitality industry, including hotels, resorts, restaurants and event venues, faces unique security challenges. MavCo Security offers specialised security services for the hospitality industry to ensure a safe, welcoming environment for guests, staff and assets.

Our services are designed to protect against threats such as theft, unauthorised access and safety incidents, while maintaining a high standard of customer service.

02 — Key security services

Key security services

/01

24/7 On-Site Security Personnel

  • Visible deterrence — Uniformed officers stationed at key areas — entrances, lobbies and car parks — as a visible deterrent to criminal activity.
  • Patrols — Regular patrols of guest floors, parking areas and restricted zones to detect and prevent suspicious behaviour or unauthorised access.
  • Guest interaction — Assistance and guidance for guests, so they feel safe and secure throughout their stay.

/02

Access Control Management

  • Keycard systems — Managing electronic keycard systems that restrict access to guest rooms, staff areas and sensitive parts of the property.
  • Entry point security — Monitoring entry and exit points, verifying credentials and keeping back offices and conference rooms restricted.
  • Visitor management — Registering contractors and vendors and making sure they are escorted and monitored appropriately.

/03

CCTV Surveillance & Monitoring

  • Real-time monitoring — Surveillance of entrances, public spaces and back-of-house facilities, 24 hours a day.
  • Incident response — Officers dispatched to investigate suspicious activity before it escalates.
  • Incident reporting — Full documentation of every incident, for management review or the police.

/04

Guest & Staff Safety

  • Emergency response — Officers prepared for fire alarms, medical incidents and evacuations.
  • First aid assistance — On-site officers trained in first aid and CPR to give immediate care.
  • Crisis management — Coordination with the emergency services during critical situations such as bomb threats or severe weather.

/05

Event Security

  • Crowd control — Managing guest flow and safe capacity at conferences, weddings and corporate gatherings.
  • Bag checks & screening — Security checks, including bag screening or metal detection, to keep prohibited items out.
  • VIP protection — Discreet close protection for high-profile guests without disrupting the event.

/06

Theft Prevention & Loss Control

  • Asset protection — Monitoring the areas where cash, equipment and stock are held.
  • Guest property security — Watching lobbies, common areas and baggage storage.
  • Employee theft prevention — Oversight of kitchens, stockrooms and cash-handling points.

/07

Customer Service Support

  • Concierge-level service — Officers trained in customer service who help guests with enquiries, directions and requests.
  • Conflict resolution — Disputes between guests or staff handled calmly and de-escalated with everyone’s safety in mind.

/08

Health & Safety Compliance

  • Safety audits — Routine health and safety checks against local regulations and industry standards.
  • Fire safety — Fire exits kept clear, alarms working and evacuation procedures in place.
  • Hazardous areas — Securing pools, gyms and kitchens to reduce the risk of accidents.

03 — Why MavCo

Why choose MavCo

/01

Trained & Professional Staff

Skilled in security and trained in customer service, so they blend into the hospitality environment.

/02

Discreet & Approachable

Protection that puts guest comfort first and never feels intrusive.

/03

Customised Solutions

Security shaped around your venue — a boutique hotel, a luxury resort or a busy restaurant.

/04

24/7 Support

Round-the-clock cover for your guests, your staff and your property.

04 — Speak to us

Security for hospitality

Secure your hospitality business and create a safe, comfortable atmosphere for your guests. Contact MavCo Security to discuss a solution for your property. MavCo Group — Office 1: Imperial Office, St Georges House, 2-4 Eastern Road, Romford, Essex RM1 3PJ. Office 2: 1044 Canal Road, Medway Towns ME2 4DT. General enquiries mavcogrp@mavcogrp.uk

Part of MavCo Security.

Free QuoteFree Quote

0800 654 6068

05 — More industries

Other industries